SHIPPING
We offer worldwide shipping. All shipments include tracking.
Shipping Time:
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Germany: 1-3 working days
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Europe: 2-5 working days
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Outside of Europe: 4-10+ working days
Once your order is on the way, you will receive a separate email with the tracking number.
SHIPPING RATES BY DESTINATION:
Country |
Shipping Cost |
|---|---|
Germany |
4.90€ / Free above 100€ |
Europe |
4.90€ / Free above 150€ |
Switzerland |
9.90 CHF / Free above 180 CHF |
United Kingdom |
7.90 GBP / Free above 180 GBP |
United States |
18 USD / Free above 250 USD |
Rest of the World |
18 USD / Free above 250 USD |
EU Delivery Information:
For all deliveries within the EU, taxes and customs duties are included in the product price.
UK Shipping:
We suggest, when your order amount is above 135 GBP that you split your order in two separate orders so you don't have to pay customs duties. Which only apply for orders above 135 GBP. Keep in mind VAT still applies for every order no matter the amount.
USA Shipping:
All Duties & Customs are covered with the shipping price, meaning you will not receive any additional surprise costs.
Customs & Duties:
For orders outside of the EU and US, customs fees, import duties, or local taxes may apply. FRIED has no control over these charges and cannot predict their amount. FRIED does not cover these costs.
RETURN AND EXCHANGE POLICY
Returns and exchanges are possible within 14 days after receiving the product.
Return Conditions:
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The item is in new and unused condition
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All original tags and labels are still attached
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The item has not been washed, worn, or damaged
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The item is returned in secure packaging
Returns
If you want to return an item for a refund, you can do so within 14 days of receiving it. Once we’ve received and approved your return, the amount will be refunded to your account within 7–14 business days.
Return for Store Credit – Free + 20% Bonus
Prefer to get store credit instead? It’s completely free, and we’ll even give you a 20% bonus on top.
Example: If you return an item worth 100 €, you’ll receive a 120€ gift card that has no expiration date.
How to Return
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Start your return via our return portal
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Pack the item securely
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Send the package back to the address you receive via the return portal
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Choose a carrier of your choice and keep the tracking number for prove
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Once we received your return - you will get the refund within 7-14 days
*For any returns outside the EU be sure to correctly fill out any customs documentation and mark as ‘Return’. We do not accept responsibility for any fees associated with items held in customs.
How to Exchange
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Start your exchange via our return portal
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Pack the item securely
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Send the package back to the address you receive via our return portal
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Choose a carrier of your choice and keep the tracking number for prove